Support and Communication
SAGEL’s Support and Communication features allow businesses to manage customer inquiries and support requests efficiently. Key components include:
Support Chat
- A real-time chat interface for handling customer support issues.
- Staff can open, view, and respond to support tickets, ensuring quick resolution.
Frequently Asked Questions (FAQ)
- A dedicated FAQ section helps customers find answers to common questions.
- Ensures organized handling of customer issues and follow-ups.
