Bot Management

SAGEL’s Bot Management feature allows businesses to automate customer communication across multiple channels. Here’s an overview of the supported bots:

WhatsApp Bot

  • Requires a dedicated business phone number.
  • Handles customer inquiries, reservations, and updates via WhatsApp.
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Telegram Bot

  • Configures a dedicated Telegram account.
  • Manages reservations and customer inquiries through Telegram messages.
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Email Bot

  • Uses a dedicated email for automated communications.
  • Manages reservation confirmations, cancellations, and updates via email.
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