Conversational AI (Chatbots & Voicebots)
Multilingual assistants on WhatsApp/Telegram/Web/Phone; intent/entity extraction, task execution, reservations, and CRM integration.
NLP Pipelines
Cleaning, classification, summarization, sentiment, entity/key-phrase extraction, topic modeling.
LLMs & RAG
Document-aware answers with Retrieval-Augmented Generation, prompt design, fine-tuning, content safety & governance.
Prediction & Recommendation
Demand/revenue/capacity forecasting, churn/next-best-action, personalized recommenders.
Vision & Speech
Quality control, OCR, speech-to-text (STT) and text-to-speech (TTS).
MLOps & LLMOps
Model versioning, CI/CD, feature/data management, A/B testing, monitoring, and feedback loops.